Insights Dashboard

Quick View into Customer Behavior and Risk

What It Is

Insights Dashboard gives a high-level overview of what’s going on across your environment — no SQL, no exports. Just the important behavioral signals, surfaced in a clean and interactive way.

It’s useful for spotting things like refund abuse, login spikes, suspicious activity — anything that might require a closer look.

You can dig in right away and take action without waiting on someone to pull logs.

How It Works

Modules

Insights are grouped by modules — each focused on a specific use case (like refund abuse, login anomalies, or support misuse).
Each module includes a set of visualizations built around that theme.

Insight Cards

Inside each module, you’ll see Insight cards. Each card tracks a specific behavior — like "Spike in Password Resets" or "Unusual Login Attempts."

Clicking on a card shows a line chart with 6-hour intervals across the past 7 days, so you can quickly spot trends and timing.

Event Views

For every Insight card there are also the following charts:

• Events Over Time bar chart: Top daily event types from the last 7 days, grouped to reduce noise (less frequent ones go under "Other").
• Event Distribution chart: Same data shown as proportions — good for quickly spotting what’s dominant.

Charts update automatically as you filter and explore the dashboard.

Customization

Dashboards are tailored for your setup. That means:

• We set up modules specific to your use cases.
• Visuals can be adjusted to surface the behaviors your team cares about.

Each customer sees a setup that reflects their environment and workflows.

Why It’s Useful

Fraud moves fast — and event logs aren’t always the best way to see the full picture. Insights helps you:

• Spot issues earlier: no need to dig through raw data.
• Get context: across sessions, accounts, and time.
• Reduce noise: and focus on what actually matters.
• Share what you see: make it easier to loop in others.

Setup

We will configure insights for you during your onboarding process. If something’s missing, or if you want to add a new module, just reach out to the Spec team.
We’ll help get the right views in place.